Privacy policy

1. PERSONAL DATA – PRIVACY POLICY

The company is responsible for processing and must manage and protect the personal data of website’s visitors and users in accordance with the General Data Protection Regulation (679/2016/EU), as well as the provisions of national, community and international law on the protection of the rights and freedoms of individuals regarding the processing of personal data, as applicable.

Privacy policy aims to help you understand why we collect your personal data and how we use them. Privacy policy provides detailed information about when and why we collect your personal data, how we use and process them, and finally how long we keep them. We hope you all take the time to read it carefully.

Use of data

You can visit this site without sharing any information about your identity. You will only be asked to do so if you wish to subscribe to the newsletter or schedule a meeting or contact us by email.

The company uses the data of the visitors, as long as they have been registered through the contact form of the website for the communication with you.

The company uses the visitors' data, if they have been registered through the contact form of the website to contact you.

The company uses the data of the visitors through the use of cookies for the improvement of the website and the adaptation of the way in which the visitors browse it and their best experience.

What are cookies and how do we control them?

The company’s website uses cookies to collect information. Cookies are small data files, which are placed on your computer or other devices (smartphones, tablets) when you browse the website. They are used to «remember» when your computer or device has access to our web pages. Cookies are necessary for the effective operation of our websites and to help you have the best possible access to our services. They are also used to customize the services offered and advertised to you, both on our websites and on other websites or social media.

Some cookies collect information about your browsing when you access a website from the same computer or device. This includes information about the pages being displayed, the services you are monitoring, and your browsing of the site. We do not use cookies to collect or record information about your name, address or other contact information. Our Company may use cookies to monitor your browsing exclusively and for no other reason.

Our Privacy Policy provides detailed information about when and why we collect your personal data, how we use and process it, and how long we retain it.

Data collection

We request only the absolutely necessary information to achieve the purpose of your service and information:

For the contact form: name, e-mail address, telephone number and your message.

For the appointment scheduling form: name, email address, contact phone number, date, time you want and your message.

Your email address will be used to send business newsletters, if you have chosen to receive them, and you can stop receiving them at any time, through your account page or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

How we process your personal data and for what reasons

We process your personal data when we are going to provide you with our services or for specific purposes, including communication:

Regarding the communication, your personal data is used, in particular your email address and your contact telephone number in order to be informed or for any other difficulty, question or query that arises for the proper execution of our services.

If you choose to contact us through the contact form, none of the data you enter is stored on this site nor is it transmitted or processed by any person.

Retention time of personal data

Our company and the commissioned data processors maintain and process your data for the period of time necessary to achieve the purposes of the business, such as execution of the purchase and delivery and communication.

At the end of this retention period, your data will be deleted completely or anonymously, with the collection of other data that no longer serves the purposes of the business.

Precaution we receive for the protection of your data

When you provide us with your personal data, we take steps to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data to only those persons who need to know this data in order to provide you with the services you desire. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, illegal processing or alteration:

• access to your personal data is limited to the number of people authorized for that purpose
• the IT systems used for data processing are accessed only by authorized persons • access to these ΙΤ systems is monitored to immediately detect and prevent unauthorized access
• the use of computer information systems and software, that have been installed, operates in a way that minimizes the use of personal data or/and user authentication data
• the implementation of security measures using advanced encryption to protect sensitive information transmitted over the Internet (SSL encryption)
• application of individual procedures for the protection of personal data and their secure deletion / destruction
• periodic inspection every 5 years and deactivation of inactive accounts

Processing of data by third parties and disclosure to them

We do not transfer your personal data to third parties, except to those with whom we cooperate and who are necessary or facilitate the purposes of the company, but always under conditions that fully ensure your personal information is not subject to any illegal processing, meaning other than the purpose of the transfer in accordance with the above.

In any case our company will not sale or otherwise transmit or disclose personal data of visitors/users of its website to third parties, without the explicit consent of the visitor/user, excluding the application of legal dictations, if this is required by a court decision or decision of another public authority and to the competent authorities only.

In any case, unauthorized access to your personal data is prohibited.

In short, the processors have agreed and contracted with our company:

• to maintain confidentiality
• not send your data to third parties without the permission of the company
• take appropriate safety measures
• comply with the legal framework for the protection of personal data and in particular with the General Data Protection Regulation 679/2016/EU (GDPR)

Please note that the pages of this website include links to other websites. Our company assumes no responsibility for the Privacy Policy and the practices followed by other websites and this statement refers exclusively to this website.

Your Rights

In accordance with the law on the protection of natural persons against the processing of personal data (Regulation 2016/679/EU) and on the free movement of data, you have the following rights:

1. a) Access and information

You have the right to be informed if we process your data. Therefore, you have the right to obtain information about which data we have collected, why we collected them, how long we will hold them, to whom we provide them, if automated decision making is done, but also for your other rights, such as that of rectification, data erasure, restriction of processing and lodging complaint with Personal Data Protection Authority.

1. b) Rectification

You have the right to ask to correct inaccurate personal data concerning you or to complete further information about you (for example name rectification or updating address).

1. c) Restriction and objection of processing

You have the right to ask to restrict or to object the processing of your personal data if you question the accuracy of the information, we hold for you, if you realize that we process your data illegally or if you no longer want to receive promotional messages for our services. At any time, you have the right to object to the processing of your personal data, used for special purposes such as direct marketing, research etc.

1. d) Withdrawal of consent

If you have consent to the collection, processing and use of your personal data, you may revoke it at any time for future effect.

1. e) Portability

You have the right to receive in readable form the data you have provided or you have the right to ask to transfer your personal data to another organization for you.

1. f) Erasure

You have the right to ask in writing to erase all your personal data, when the personal data are no longer necessary in relation to the purposes for which they were collected, or if you wish to withdraw your consent for data processing and if your personal data have been unlawfully processed infringing the regulation about Personal Data Protection.

After we receive a request for erasure, we will permanently delete your registration and all data related to it within 30 days of receipt of the application.

1. g) Lodging a complaint with the competent authority

Finally, you have the right to lodge a complaint with the competent authority which is Personal Data Protection Authority, in case of illegal processing of your data (http://www.dpa.gr/).

How will you be informed of any changes to this Policy?

We update this Privacy Policy whenever necessary. If there are significant changes to the Privacy Policy or to the way we use your Personal Data, we will post on our website the update hereof before the changes take effect.

We encourage you to read this Policy at regular intervals to know how your Data is protected.

Applicable law when processing data

Applicable Law is Greek Law, as shaped by the General Data Protection Regulation 2016/679/EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.

Communication

We hope this Privacy Policy helped you understand how we handle your Personal Data and your rights to control the handling of our business.

If you have any further questions that are not covered, or comments and concerns about our Privacy Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you immediately.